Shipping Policy
At Milnil Industries, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at milnil.designclub.asia.
By placing an order, you agree to the terms outlined below.
1. Order Processing Time
Orders are processed within 1–3 working days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next working day
You will receive an order confirmation once your order is successfully placed
2. Shipping Locations
We currently ship across India
International shipping is not available unless specifically mentioned
3. Shipping Methods & Partners
Orders are shipped through reliable third-party courier partners
Courier partner selection depends on location, package size, and availability
4. Estimated Delivery Time
Delivery timelines may vary depending on your location:
Metro cities: 3–5 working days
Non-metro / rural areas: 5–8 working days
Delivery times are estimates and may be affected by factors such as weather, strikes, or logistical delays.
5. Shipping Charges
Shipping charges (if applicable) will be clearly mentioned at checkout
Any additional charges such as taxes or duties (if applicable) will be borne by the customer.
6. Tracking Information
Once your order is shipped, tracking details will be shared via email or SMS
You can use the tracking link to monitor your shipment status
7. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery timeline or appears lost in transit:
Please contact us at care@milnil.in
We will coordinate with the courier partner and keep you informed
8. Damaged Packages
If you receive a damaged package:
Do not accept the delivery, if possible
If accepted, inform us within 24 hours with clear images/videos
We will assist with replacement or refund as per our Return & Refund Policy
9. Incorrect Address
Please ensure that shipping details are accurate at checkout
We are not responsible for delivery failures due to incorrect or incomplete addresses
Re-shipping charges may apply if an order is returned due to address issues
9. Incorrect Address
Please ensure that shipping details are accurate at checkout
We are not responsible for delivery failures due to incorrect or incomplete addresses
Re-shipping charges may apply if an order is returned due to address issues
11. Force Majeure
We are not liable for delays caused by events beyond our control, including natural disasters, government actions, strikes, or courier disruptions.
12. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be effective once posted on the website.
13. Contact Us
If you have any questions about these Terms & Conditions, you can contact us:
Email: care@milnil.in
Toll-free: 1800 000 000
Website: www.milnilindustries.com